Terms of Service

Welcome to Kate Atelier. These Terms & Conditions govern your use of our website and your purchase of products from Kate Atelier.

Throughout this website, the terms “we,” “us,” and “our” refer to Kate Atelier. By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms & Conditions.

Please read these terms carefully before using our website or purchasing our products.

1. Online Store Terms

By agreeing to these Terms & Conditions, you confirm that you are at least the age of majority in your state or country, or that you have obtained permission from a legal guardian to use this website.

You may not use our products or services for any unlawful purpose or violate any applicable laws while using our website.

We reserve the right to refuse service to anyone for any reason at any time.

2. Product Information

Kate Atelier specializes in photography backdrops, floor mats, and customized products.

We offer:

Standard Products

Standard products include designs and options displayed on our website.

Made-to-Order Products

Many of our products are produced after an order is placed. Production begins according to the details selected during checkout.

Custom Products

Custom products may include:

Due to the personalized nature of custom products, customers are responsible for confirming all submitted information before production begins.

3. Custom Product Requirements

By submitting any image, artwork, text, or design to Kate Atelier, you confirm that:

You agree that your submitted content does not infringe upon any third-party copyrights, trademarks, or other intellectual property rights.

Kate Atelier is not responsible for any claims resulting from customer-provided content.

We reserve the right to refuse production of designs that may violate applicable laws or third-party rights.

4. Orders and Payment

When you place an order, you agree to provide accurate and complete information.

All orders are subject to acceptance and availability.

Prices displayed on our website are in USD unless otherwise stated.

Payment must be completed before production begins.

We accept payments through authorized payment providers available on our website, including but not limited to SHOPLINE Payments, PayPal, and other supported payment methods.

5. Order Cancellation and Modification

Because many products are produced specifically after receiving your order, we begin processing orders shortly after purchase.

If you need to cancel or modify your order, please contact us within 6 hours after placing your order.

We will do our best to accommodate your request.

However, once an order has entered production, customization, or shipping preparation, cancellation or modification may no longer be possible.

6. Production and Delivery

Production times may vary depending on product type, customization requirements, and order volume.

Estimated production and shipping times shown on our website are provided as guidelines and are not guaranteed delivery dates.

Delays caused by:

are not considered product defects.

7. Returns and Refunds

Our Return & Refund Policy explains the conditions under which returns, replacements, or refunds may be provided.

Please review our Refund & Return Policy before placing an order.

Due to the made-to-order nature of our products:

8. Color Accuracy and Product Appearance

We make every effort to display product colors accurately.

However, colors may vary slightly due to:

Minor color differences caused by these factors are not considered product defects.

9. Intellectual Property

All content on this website, including but not limited to:

is owned by or licensed to Kate Atelier and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use our content without prior written permission.

10. User Content

If you submit reviews, images, comments, or other content to our website, you grant Kate Atelier a non-exclusive, worldwide, royalty-free license to use, display, and share such content for marketing and promotional purposes.

This license does not apply to images, artwork, text, designs, or other files uploaded solely for the creation of a custom product. We will use such custom content only to produce, fulfill, deliver, and support your order, unless you provide separate permission for marketing use.

You remain responsible for ensuring that any content you submit does not violate the rights of any third party.

11. Third-Party Services

Our website may include links or integrations with third-party services.

We are not responsible for the content, policies, or practices of third-party websites or services.

Your use of third-party services is subject to their own terms and policies.

12. Disclaimer

We do not guarantee that:

We reserve the right to correct errors, update information, and modify website content at any time.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Kate Atelier shall not be liable for indirect, incidental, or consequential damages resulting from:

Our responsibility is limited to the value of the products purchased from Kate Atelier.

Nothing in these Terms limits any consumer rights or legal liabilities that cannot be excluded or limited under applicable law.

14. Force Majeure

Kate Atelier shall not be responsible for delays or failures caused by events beyond our reasonable control, including but not limited to:

15. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Changes will become effective once posted on this website.

Your continued use of our website after changes are posted means you accept the updated terms.

16. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Kate Atelier

Email:

support@kateatelier.com

Website:

https://kateatelier.com

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