• The total delivery time includes both production time and shipping time.

• Production begins after your order and customization details have been confirmed.

• Holidays, major sales and high order volumes may increase production time.

• You will receive a shipping confirmation email with tracking information once your order has been shipped.

• Some products may be shipped separately due to different production times, packaging requirements or warehouse arrangements. As a result, items from the same order may arrive in separate packages at different times.

• International orders may be subject to customs duties, import taxes or other local charges upon delivery. These charges are not included in your initial shipping cost and are the responsibility of the customer.

Production time varies by product category and begins after your artwork and customization details have been confirmed.

United States

Standard Shipping: 10–15 business days
From $15
FREE Standard Shipping on orders over $150, excluding some remote regions.

Rush Delivery: 2–5 business days
From $31

Some large or oversized custom products may have different shipping costs. The final shipping fee shown at checkout will apply.

Delivery times may be affected by customs clearance, weather, flight arrangements and local delivery conditions.

Please note: Total delivery time = Production Time + Shipping Time.

For the best print quality, we recommend uploading a high-resolution image at 300 DPI whenever possible.

Supported file formats include:
JPG, PNG, EPS, PSD, PDF, AI and TIFF

If your file is too large to upload or you are unsure whether the image quality is suitable for printing, please contact us for assistance.

You can also leave any special design instructions in the order notes.

Yes. For custom orders that require artwork confirmation, we will send you a digital proof before production.

Please review the design, size, text, placement and other customization details carefully.

Production will begin once the proof has been approved.

If changes are requested, the production timeline will begin after the final design is confirmed.

If you need help with image quality, layout or customization, our team is happy to assist.

Please contact us as soon as possible if you need to make changes to your order.

Changes can usually be made before the artwork is approved and production begins. Once production has started, changes or cancellations may no longer be possible.

1. Shipping Address
Rush Delivery is not available for P.O. Boxes or APO/FPO addresses. Please provide a complete and accurate street address to help ensure efficient delivery.

2. Shipping Carriers
We work with reliable carriers such as DHL, UPS, USPS and FedEx. The most suitable carrier will be selected based on your order and destination.

3. Address Changes
If your order has not yet been shipped, please contact our customer service team as soon as possible if you need to change your delivery address. Once an order has been shipped, address changes may incur additional fees or may no longer be possible.

4. Shipping Delays
In rare cases, shipping may be delayed due to circumstances outside our control. We will assist with tracking and, where necessary, work with the carrier to investigate significantly delayed shipments.

5. Lost Shipments
If your tracking information shows that your package has been delivered but you have not received it, or if your shipment appears to be lost in transit, please contact our customer service team promptly. We will assist with tracking and, where appropriate, submit a claim with the carrier.

6. Custom Orders
Please carefully review your uploaded artwork, product size, material and customization details before placing your order. Once production has started, changes or cancellations may not be possible.

By placing an order, you agree to our processing time, return policy and shipping policy.